Lived Experience (VTQ)

Online Training Course

Lived Experience is a course which recounts the first-hand experiences of those who have been in care.
£24.95 + VAT
14 Ratings
£24.95 + VAT
CPD Certified Provider of Training Excellence Online Training Approved by Skills for Care
Video Playtime

1 hour and 37 minutes

Video Count

28 videos

Audio

English

Captions

English

Proof of Completion

Certificate

This Course Includes:

  • Endorsed by Skills for Care & TQUK
  • 4.0 hrs CPD Certificate
  • Evidence Based Training Certificate
  • Instant printable wall certificate
  • 24/7 on-demand video
  • Access on mobile
  • Weekly refresher video
  • Expiration reminder
  • Student manual

Preview the course content:

1
Section 1

Lived Experience Introduction

1 mins
1 videos
This section includes:
  • Course introduction 1:49
2
Section 2

Module One - Facilitation Skills

31 mins
9 videos
This section includes:
  • Facilitation Skill 0:33
  • What is facilitation? 0:50
  • Skillset 7:34
  • and more...
3
Section 3

Module Two - Leadership and Communication

20 mins
6 videos
This section includes:
  • Leadership and communication introduction 1:00
  • Leadership 2:23
  • Presentation Skills 3:34
  • and more...
4
Section 4

Module Three - The Power of Voice and Lived Experience

27 mins
7 videos
This section includes:
  • Active Listening Introduction 0:26
  • What is Active Listening? 11:17
  • When was the last time someone did not listen 2:57
  • and more...
5
Section 5

Module Four - Working with Priority Groups

14 mins
4 videos
This section includes:
  • Getting to know your Community part one 1:46
  • Getting to know your Community part two 3:34
  • Know Your Service 6:35
  • and more...
6
Section 6

Lived Experience Course Summary

1 mins
1 videos
This section includes:
  • Course summary 1:25

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Who needs Health and Social Care training?

Most people take Health and Social Care training as a requirement for their job or for their personal life. Whether you work in healthcare or another profession or are simply looking for a new qualification, ProTrainings has the course that is suitable for you! Online courses allow you to train at your own pace, in your own time.

Some professionals that may need a Health and Social Care course include:

  • Health and social care professionals especially those working in the disability, community development, mental health, drugs and rehabilitation and youth sectors 
  • Hospitals/Clinical commissioning groups 
  • PALS (Patient Advice and Liaison Service) 
  • HR 
  • Communications 
  • GP surgeries 
  • Practice Managers 
  • Patient Participation Groups 
  • Patient Experience Forums 
  • Community care providers 
  • Private health companies 
  • Dental practices 
  • Volunteers 
  • Funders 
  • Local authorities/County Councils 
  • Insight/Engagement teams 
  • Borough councils 
  • District councils

More about this course

We have been recognised as an endorsed provider from Skills for Care, earning the prestigious distinction as a Centre of Excellence within training and health & social care.

‘Lived experience’ describes people’s first-hand accounts of health and care. How they experience services is often affected by their own personal circumstances, for example, whether they have a family or whether they are in work.

Gathering the views of those that use your services, can help bring issues to life by illustrating the scale of what people are dealing with in their daily lives and the practical challenges they face by enabling them to voice their opinions and identify good practice and areas of concern.

Healthwatch Essex is an independent voice for the people of Essex. They gather and represent people’s views about health and care services in the county to help improve them. Their current training offer reflects the work they do in engaging with local communities, using active and positive listening skills, and the principles of inclusion. They have recently been commissioned to run face-to-face training with local clinical commissioning groups, hospitals, GP representation groups and PALS. This training is now available in a video online format making it accessible to anyone or any organisation, providing participants with the skills they need to collect and represent the voice of whoever they engage with.

Sam one of the Healthwatch Ambassadors wrote when she completed the course:

Oh my goodness, this course was super helpful and so valuable. I learnt so much and the powerful presentation tools and awareness of how to active listen and distractions etc was superb. I was even putting this into play over the weekend, observing others and it's so true how much is ego or pseudo listening takes place and people don't even realise it!

ProTrainings are Skills for Care Endorsed for both our classroom and e-learning courses. This means that our training meets the high standards expected by Skills for Care.

If you engage the public as part of your work in the health and social care sector and would be interested in training, get in touch.

For more information on this and details of using our program in your organisation, please contact us.

This course comes with 4.0 hours of CPD, although the time to complete the course online may be less than this. Total course time includes 1 hour and 37 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

  • CQC website link
  • Care Information Scotland website link
  • CellAED for Life membership
  • CellAED® personal AED
  • Coronavirus (COVID-19) link to the NHS website
  • Find a classroom course locally
  • Find out what other courses are available as video online, blended and classroom courses nationally on our course finder
  • Free student first aid program leaflet
  • Healthwatch Essex
  • Lived Experience - Jargon Buster Handout
  • NHS Choices Web link
  • Regulated - COVID 19 Pre-Screen Student Evaluation Form
  • Student Manual (V8.3) - Lived Experience
  • Visit the First Aid Show free for first aid and medical videos
  • Woundclot - haemostatic gauze for all types of bleeding

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Frequently Asked Questions

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Do I receive a certificate after completing your online training?

Yes, when you complete the online course you will be able to download and print a compliant completion certificate, evidenced-based learning statement to confirm course content and a certified CPD statement. There is no extra charge for the certificate.  You can also buy a printed certificate to be posted to you for a small extra fee.

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